Fix · Already running a service business
Quit the chaos. Take back your time.
Find what's taking over your days and hand it to systems, software and the right people. You keep the business. You stop carrying all of it.
- Program
- Quitter Business Reset
- Length
- 12 months, in four quarters, committed 13 weeks at a time
- For
- Owners with crews and customers who can't step away
- Includes
- Business audit, a ranked plan, hands-on help putting it in place, and a scorecard.
- Where
- Weekly live sessions with your coach on Zoom, anywhere in the U.S., plus short video lessons and a paper workbook
- Included
- QuitDebt Complete, our money app, free while you're an active coaching client
What is Fix?
Fix is for owners who are up and running, with customers and a crew, but the business is running them.
Over 12 months we work in four quarters: take back your week, build the machine, lead the team, and own your freedom. We start by finding what's costing you time and money and fixing the biggest problems first, then fix the deeper stuff, like your numbers and crew accountability, so the changes stick.
You keep the business. You stop being the answer to every question.
Sound familiar?
Signs the business owns you
- You can't take a week off without your phone blowing up
- Every question from the crew comes back to you
- You're not sure which jobs actually make money
- Estimates go out and nobody follows up
- The same callbacks and mistakes happen every week
- You do invoicing and scheduling at night
How we look at your business
The five pillars
We look at your business five ways to find what's costing you the most time and money.
QuitWasting Money
Know your numbers: margins by job type, overhead, pricing, cash flow and business credit.
QuitWasting Time
Automate and hand off the admin: scheduling, reminders, follow-ups, invoicing.
QuitThe Chaos
Checklists, a CRM, clear processes and crews who know what "done right" looks like.
Quit BeingThe Bottleneck
A lead tech or manager who runs the day, plus accountability that doesn't depend on you.
QuitPlaying Small
Sales, marketing and the right customers, so growth doesn't mean more of your hours.
Timeline
12 months, four quarters
The first quarter finds the problems and fixes the biggest ones. The next three fix the deeper stuff so it sticks. Each quarter ends with a review against your goals.
- Days 1–15Discover
Your numbers, crew interviews, a look at your tools, and where your week actually goes
- Days 16–30Diagnose
Find the problems, put a dollar figure on each, rank what to fix first
- Days 31–60Fix
Tackle the top problems: automate estimate follow-up and reminders, clean up scheduling
- Days 61–90Tighten
Train the crew, measure results, adjust, and set up accountability
- Months 4–5See your numbers
A simple dashboard: margins by job type and cash flow you can actually see
- Months 5–6Systems that run the day
Checklists, scheduling and follow-up that work without you checking
- Months 7–8Crew accountability
Clear roles, simple scorecards, and a lead who isn't you
- Month 9Hand it off
Move daily decisions to your lead so you stop being the answer to every question
- Months 10–11Step back
Pull yourself out of daily work and measure what changed
- Month 12Year review
Measure the year against your goals and decide what's next
What can change in the first quarter
- Automatic follow-up on every estimate
- Software you don't need, cancelled
- A simple weekly numbers report
- Cleaner scheduling and dispatch
- Checklists for your most common jobs
- Automatic reminders, confirmations and repeat messages
- Jobs that lose money, identified
- Hours of your week back
What takes longer
- Crew culture
- Changing habits, accountability and leadership usually takes 6–12 months.
- Profit
- Early gains show up fast. Proving they last takes a few months of numbers.
- Business credit
- Building a strong profile and getting the right financing takes months or longer.
That's why Fix runs 12 months. Once the business runs without you day to day, you're ready for Grow →
Accountability
Your Fix scorecard
We track your time, your profit and your follow-through. Starting numbers in week one, checked at every quarterly review.
| Metric | Starting | Week 13 | Month 12 |
|---|---|---|---|
| Your hours per week | 65 | 50 | 35 |
| Net profit margin | 8% | 10% | 14% |
| Time to call back a new lead | 4 hours | 15 min | 5 min |
| Estimates followed up | 35% | 90% | 95% |
| Callbacks / redo jobs per month | 12 | 6 | 3 |
| Written job checklists | 2 | 15 | 30 |
Example scorecard. These are illustrative targets, not promised results. Your targets are set from your own numbers.
Working together
How working together works
How we meet
A weekly session with your coach. Every fifth week is a catch-up week, and every 13 weeks there's a quarterly review against your goals.
Everything happens on Zoom, with short video lessons and a paper workbook you fill in between sessions, so we work with owners anywhere in the U.S. No travel and no travel costs. There's also an optional monthly group mastermind, online.
Who does the work
You do, with your coach keeping you on track. Between sessions you get one short class (10–20 minutes) and one action (30–45 minutes). Never more, because you're busy running a business.
Changes don't stick if the owner isn't in them, so the work is sized to fit your week.
Want hands-on help too? Our team can set up software, build AI and automations, write SOPs with you, or come in and fix what's broken. That's quoted separately, only when you want it.
What you get
- QuitDebt Complete included free while you're an active coaching client: the Mr. Quitter money app for your household, rentals and business ($49.99/mo value). When coaching ends, free access ends; you can keep it as a paid membership. Details
- A business audit and a ranked list of fixes, each with a dollar figure
- A plan for the biggest problems, worked one quarter at a time
- Checklists and systems for your most common jobs
- A simple weekly numbers report
- A scorecard, checked at every quarterly review
- Money classes on your own money: credit, debt payoff, owner pay and taxes, business credit and reserves (education, not financial advice)
What it costs
Every program is priced for your business. After the free call you get a written proposal with the full price before you commit.
Every program starts with a 13-week commitment. At your week 13 review you decide whether to keep going. If you haven't felt the value after the first 3 months, you can stop with no further commitment.
How to start
- Get your free Quitter Score or book a free 15-minute call.
- Free call. We look at your business and see if it's a fit.
- Written proposal with what's included and the full price.
- Kickoff. We start with an audit of your business.
Built into Fix
Your Fix tools
Part of the program from day one. They show up in your Command Center, filled in with your own numbers. Try any of them free now.
Included with Fix coaching
Profitable on paper but always short on cash?
QuitDebt Business gives you a 13-week cash forecast, owner pay and tax set-asides, and a plan to pay down business debt. Type your numbers in or bring them from QuickBooks.
- QuitDebt Complete: home, rentals and business money, including Profit leaks, PriceRight job tracking, NextDollar and a 13-week cash forecast
- QuitList Team: hand work to up to 10 people, with photos, sign-off and reminders
- Your Command Center and Freedom Score, plus every free tool
Free while your coaching is active. When coaching ends, you can keep them as a paid membership. Details
What does your business need to quit?
Get your free Quitter Score to see how your business is really running and whether The Quitter Method is right for you. About 5 minutes.